FAQ

How do I contact Listcleanup.com?
For prompt response to questions not covered below it is best to contact Listcleanup.com
How do I place an order with Listcleanup.com?
What if I forgot my password?
What types of files does Listcleanup.com accept?
I have an Excel file, how do I convert it to comma delimited (.csv)?
What steps are required before the order processing begins?
Can I upload multiple files under one order?
I got an error message while placing an order, what should I do?
How do I pay for my order?
How do I cancel my order?
How do I know when my order is complete?
What type of format will my file be returned in?
How long will my file be available to retrieve from my account after the order is completed?
Can I FTP my file to you?
Why can't I just email my file to you?
Why is the NCOA Acknowledgment Form so critical for my list?
What if my file contains foreign addresses?

Authenticom Services, LLC
400 Main Street, 3rd Floor
La Crosse, WI 54601
Toll-Free: (855) 631-5050
Fax: (608) 796-0657
listcleanup-sales@authenticom.com

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