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PRODUCT BULLETIN

January 15th, 2009

New "Live Chat" Feature

In order to better service our customers we have added a new feature to our website; “Live Chat.” Live Chat will allow our customers to communicate with our customer care group in an online chat session between the hours of 8:00 am-6:00 pm CT., Monday through Friday, excluding holidays.

Just click on the “Live Chat” button on the top navigation bar or as a drop down from the “Help” menu at any time and one of our friendly customer service representatives will help you with answers to questions on our products and services, pricing or issues with any facet of your experience.

We appreciate your business and hope you will find "Live Chat" a convenient new way to get the answers you need. Thank you for your business!

October 22nd, 2008

Attention All Listcleanup.com customers:

Effective immediately, Listcleanup.com is announcing simplified pricing and enhanced subscription pricing.

In anticipation of the new USPS regulations commencing enforcement on November 23rd 2008, Listcleanup.com is offering new flat rate pricing and subscription pricing. The same great service you have enjoyed for years is now available in a simplified pricing plan that can help both lower the cost of minimum charges and provide unlimited* processing for a flat rate.

*Some restriction do apply, please contact Sales at 800-346-0073 for full pricing and details.

We sincerely appreciate your business and look forward to assisting you with this improvement. If you have questions or concerns please contact us at 800-346-0073.

 

May 12th, 2008

Attention Move18 Customers:

Effective immediately, Listcleanup.com is announcing a new service standard for Move18 NCOALink®

Listcleanup is pleased to announce faster turn times on Move18 NCOALink® same day services. This new turn time is so fast, it is guaranteed. If you order Move 18 same day service and we fail during regular business hours to return your order in three hours or less, you receive the process absolutely free.

The order must upload and verify for the guarantee to be available. Other restrictions apply, please see the website for all terms and conditions.

We sincerely appreciate your business and look forward to assisting you in this transition. If you have questions or concerns please contact us at 800-346-0073.

 

February 25th, 2008

Attention Move48 and Deceased customers:

Effective immediately, Listcleanup.com will be adding a new bundled service that combines Move48 and Deceased screening into a single process.

This service improvement will provide simpler ordering and enhanced turn times, as both processes are now processed in a single pass.

Pricing has also been simplified. Please see the website for updated pricing.

We sincerely appreciate your business and look forward to assisting you in this transition. If you have questions or concerns please contact us at 800-346-0073.

 

July 9th, 2007

Attention CASS, CASS/DPV, and Move18® (NCOALink®) customers:

Effective July 9th, 2007, we will be implementing changes in our service offerings to be in compliance with the USPS® CASS™ Cycle L involving DPVTM and LACSLinkTM.

In its continuing effort to reduce UAA (undeliverable as addressed) mail, the USPS is requiring that, effective August 1, 2007, DPV and LACSLink technologies be included as part of the Address Standardization process. This new requirement ensures that a Zip + 4 will only be assigned when the primary number of the address can be validated via DPV and that appropriate LACSLink conversion has been made to the address, where applicable. These changes are expected to help ensure better mail deliverability.

The changes we are implementing as part of this USPS requirement are:

  1. Adding a new service CASS/DPV/LACSLink. This service will meet all new requirements of CASS Cycle L and replace previously offered CASS and CASS/DPV services.
  2. Providing a slightly revised file layout to include DPV and LACSLink fields where not previously offered. A copy of this layout can be viewed below.
  3. Eliminating CASS only service.
  4. Eliminating CASS/DPV service.
  5. Adding LACSLink to our Move18/DPV service which includes populating a previously blank field with the LACSLink indicator.
  6. Minor pricing revisions to the Move18 service.

It is also important to note that due to the increased data being processed with LACSLink and the new software required for running the datasets, you may experience some increase in the turn around times for your files. Please factor a potential delay into your production schedule. We are making every effort to minimize this issue and to provide you the same level of service you have grown accustomed to with Listcleanup.com.

We sincerely appreciate your business and look forward to assisting you in this transition. If you have questions or concerns please contact us at info@listcleanup.com or call Customer Service at 800-346-0073.

 

September 2nd, 2005

Suppression Flags for Hurricane Affected Zip Codes

Due to significant disruption and damage caused by Hurricane Katrina in Alabama, Louisiana, and Mississippi, the US Postal Service operations have been suspended or significantly reduced in a number of previously deliverable zip codes.

Mailnet Services, Inc. would like to assist you and your clients in making decisions on whether or not to mail to these areas. As such, we have added a service to Move48, Move18, CASS, and CASS/DPV, that will flag those zip codes that the USPS has identified as being either closed or having limited operations.

How it works? When you select one of our services mentioned above we will route you to a web page which asks if you would like Disaster Area Zip Code Suppression. If you select “No” you will proceed through our normal ordering process. If you select “Yes” we will process your file through the NCOALink or CASS service selected and as a final step add a new field that flags affected zip codes. Affected zip codes will be flagged with “1” for Closed Zip Code or “2” for partial or limited service in the zip code. When you receive your return file it will be up to you or your clients to decide whether to delete these records from your mail file.

Is there a fee for this service? No, at this time we will not be charging for this add-on suppression. The only charge will be normal fees for the NCOALink services (Move48 and Move18) and CASS services.

Will my turn time for processing be affected? We will make every effort to avoid causing delays in processing your files. However, our services typically are automated and adding the Disaster Zip Code Suppression to your order will skip some of our automation. During normal business hours, we expect minor delays in processing your file. After-hours and weekend orders could be delayed 1-2 days. Please plan accordingly in ordering if you want to add this Suppression service.

How often will affected Zip Codes be updated? We will be using the USPS official Weather Related Service Updates located at ribbs.usps.gov under Impacted Delivery Areas as our reference. We will update our affected Zip Codes data tables at least weekly. We advise that you check the website above prior to deleting records from you database for the latest updates.

We hope you will find this service helpful, but understand that because of the constantly changing nature of the situation in these disaster areas, we cannot guarantee 100% accuracy in the flagging of selected records.

March 23rd, 2005

On-line Consumer List Rental Service is Here!

At listcleanup.com we continue to expand our services for you, our clients. Take a moment and check out our new On-line List Rental Application where you can get list counts and rent Consumer prospect lists right from you desktop. Information on pricing can be viewed on our Consumer & Business List Data-card. In addition to on-line consumer lists we also a full range of Specialty, Business, and Occupant lists that we can provide to you. You can order those lists by contacting our List Manager at 800-346-0073 extension 7615.

January 5th, 2005

NCOALinkTM Update-Move18®

Mailnet Services is continuing its transition to NCOALink with the announcement of Move 18 services! Move18 is our latest offering of NCOALink with 18 months of change of address information. Last month, we were certified by the USPS as a limited service provider for this service. We are proud to say we are one of the only companies providing the full range of USPS move update products, including Move48 (NCOALink 48 months of data), Move18 (NCOALink 18 months of data), FASTForward® (13 months of data). Our new Move18 service includes the following benefits and features:

* 18 months of move update information exceeds current FASTforward limit of 13 months

* New USPS return codes for determining move update status and helping you to make better mailing decisions

* Same layout as our Move48 service allows you to use either product without changing your internal data processing procedures

* Delivery Point Validation (DPV) is included at no additional charge

* We’ve added our proprietary Mail Grade that scores deliverability based on multiple name and address elements

We will continue to offer these three move update services well into 2005, but by the middle of the year will be eliminating FASTforward to be in compliance with the USPS plan to phase out of FASTforward and transition to NCOALink. To our valued FASTforward clients, we recommend you begin planning now for this change. As always thank you for your business, we look forward to serving you.

 

 

August 19th, 2004

NCOALink Update - Move48®

1. Where does listcleanup.com stand with regards to NCOALink?
As we have since our beginnings, listcleanup.com will continue to offer our clients options to meet the USPS First Class Move Update regulations. We have offered both NCOA (48 month COA service) and FASTforward (13 month COA service) for years and, in the future, we will offer both the new NCOALink 48 month service (we call this Move48®) and the new NCOALink 18 month service (we call this Move18®).

The transition to the NCOALink 48 month service will begin in September 2004 as NCOA, in its current form, will be phased out effective Thursday, September 30, 2004. The USPS will phase out FASTforward in September 2005 and our transition plan will be to offer both FASTforward and the new NCOALink 18 month database into 2005.

2. What changes will occur with the new NCOALink technology?

  1. We expect the changes affecting most of our customers to be minimal, but here is a summary of changes for the NCOALink 48 month service (Move48®): We will require new NCOALink Processing Acknowledgement Forms (PAFs) to be completed and on file prior to processing your order. This form is similar to those in the past with the exception that you will need to add your North American Industry Classification System (NAICS) Code on the form. (You can view a full NAICS code listing under the “Help” then “FAQ” links on the web site.) If you have ordered NCOA from us in the last couple months, you already have this new form on file. If not click here to get the NCOALink PAF.
  2. If you are familiar with or have used the “Nixies” on your NCOA output files, you will see a change here. The USPS has both changed the name “Nixies” to “Return Codes” and changed the coding classifications
  3. Our layouts have changed slightly, but we know that for those automated into our layout, any change, however small, is still an inconvenience. We apologize for the layout change, but a major reason for it was due to changes in the USPS database layout and return coding classifications. Click here to get the new layout for NCOALink 48 month service (Move48®). We encourage you to review this new layout as soon as possible to simplify your data processing and mail production transition to NCOALink.

3. Where can I find additional information?
Additional information from the USPS is available at:

http://ribbs.usps.gov/files/ncoalink/NCOALINK_INFO_DOC.PDF

 

 

February 3rd, 2004

New Residential and Business Telephone Services

To our loyal and valued customers:

Mailnet Services has recently updated our Residential and Business Telephone Services product offering. Send us your file, select telephone append and/or verify and we will update your files with this valuable marketing information.

Concerned about the recent Do Not Call (DNC) legislation? We can help you identify those residential customers that have registered on Federal lists, certain state lists, or the DMA Telephone Preference Service (TPS).

And please take notice of our new pricing and lower minimums—you won’t want to waste a minute getting those files updated! Improved services and lower pricing—can you hear us now?

In summary:

  • Simplified service selection and ordering process
  • Lower minimum charges
  • Option to select Do Not Call flags
  • Ability to combine telephone append/verify with our other services 
  • Fast turnaround times — 48 hours or less

 


Questions? Advice? Please call us at 800-346-0073 Ext #3

Conclusive Marketing, Inc.
6900 North Park Blvd, Suite G, Charlotte, NC 28216-1393
Telephone - (800) 346-0073 Fax - (704) 887-9503

Copyright © 2000-2010 by Conclusive Marketing, Inc. ALL RIGHTS RESERVED
Listcleanup.com®, Move48® and Move18® are service marks of Conclusive Marketing, Inc.
Conclusive Marketing, Inc. is a non-exclusive Limited Service Provider Licensee of the United
States Postal Service. Full Service NCOALink processing is provided by a non-exclusive
licensee of the United States Postal Service. The following trademarks are owned by the
United States Postal Service: NCOALink, CASS, DSF2, DPV, ZIP, ZIP + 4,
USPS, Postal Service and United States Postal Service.
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